Combined Insurance Careers

Claims Adjuster (Group, Worksite Insurance)

Chicago, Illinois

Job Description


Chubb Workplace Benefits (CWB), is seeking a Claim Adjuster (Group) to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

The Claim Adjuster will be responsible for evaluating and adjudicating Group Disability, Accident, Health, Critical Illness, and Life claims while providing exceptional customer service to our policyholders. 
  • Provide exceptional customer service to our policyholders, medical providers, and internal customers answering a variety of questions both in writing and by phone.
  • Verify coverage, evaluate eligibility and process payment/denial based on policy coverage    
  • Contact policyholders and medical providers if additional information is needed and continue to provide communication during the course of a claim
  • Maintain appropriate documentation on all claim files and process claims in a timely manner
  • Manage pending files and create claim-related correspondence
  • Research, analyze, and interpret policy language and state law as it relates to submitted claims
  • Conduct telephone assessments for continuing disability claims.
  • Interact with various online systems for claims processing, imaging and policy administration
  • Experience adjudicating Group claims strongly preferred
  • Strong work ethic with customer centric focus
  • Excellent interpersonal and communication skills
  • Ability to work in a fast paced environment with frequent customer interaction
  • Strong  organizational skills with high attention to detail
  • Ability to problem solve using sound judgement
  • Ability to foster teamwork toward a common objective
  • Knowledge of medical terminology
  •  Keyboarding skills (30+ wpm) and Windows based PC knowledge
  • Bilingual in Spanish (read, write, speak) strongly preferred
  • BA or BS preferred
As a CWB corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. Our Company is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees: 
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses
We are a force in the supplemental benefits marketplace. We have had a dedicated workplace unit since 1996 and leverage over 90 years’ experience providing supplemental benefits to individuals and their families.
Chubb stands for excellence. Our world class reputation, global leadership, extensive product offering and exceptional financial strength means we are partners you can count on with confidence.
Chubb is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, the Company provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
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At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.
Travel - No
Job Posting - Nov 28, 2018, 1:41:59 PM